FAQ’s

We came up with the idea for our steel frame Shelfies when we noticed our garden growing in size as we had less and less grounding space for our plants. Most of our plants were potted already and yet bending down to take care of them was a bit uncomfortable and tricky. We wanted to make sure our plants were accessible while also being exposed to enough sunlight.

One day we realized we had leftover lumber in our yard but there were no frames to hold the wood up. Well, that’s when we decided to play with some design ideas and that’s how the steel frame Shelfie was born!

In fact, our idea was so revolutionary that we received a US Patent for our Design.

To know more about us you can check out our about us page or read our blog post to learn more about the creative powerhouse behind Shirley’s Simple Shelving, Shirley Nathan.

As a family-owned business, we are proud to say that the Shelfie frames are manufactured by Robert and a few other employees at our shop in Santa Clara, California. Robert has been running a tech bench manufacturing business, Atlas Manufacturing & Supply Co., in the same location for over 30 years.

Yes, with such success selling locally, we decided to open our Shirley’s Simple Shelving Showroom in Sunnyvale in 2021. We are located at 349 Cobalt Way, Suite 301, Sunnyvale, CA. We will be more than glad to have you visit us.

You can go to our shop page, select your Shelfie size, color, and accessories and then check your shopping cart at the right up-hand corner to proceed to check out.

You can also check our ETSY shop for new products and sales.

We have created a Shelfie Quiz to help you make a decision on which Shelfie frame fits your needs better. Make sure to check it out.

You can also find more information on our products on our product page. For any other information please feel free to send us an email at customerservice@shirleyssimpleshelving.com.

We ship our products anywhere in the 48 states of the USA, except for Alaska and Hawaii. Contact us at customerservice@shirleyssimpleshelving.com for further details.

Due to the weight, size, and high quality of our frames we don’t ship outside of the USA yet. If you are really interested in our frames and open to covering the shipment cost and extra fees involved please reach us out at sales@shirleyssimpleshelving.com and we can make a decision on that.

We wrap each Shelfie frame set in a secure box ready to label and send off to another happy customer using UPS as our main shipper.

We keep inventory on hand. We can usually send the product within 24 hours of receiving the paid order. When there is a larger volume of sales or a special custom order, we may take up to 2 weeks to manufacture and ship the Shelfie frames.

To receive an order faster you need to come to our Showroom and pick your Shelfie up.

We are located at 349 Cobalt Way, Suite 301, Sunnyvale, CA.

The exact date depends on how far you live from our manufacturing company. Most items are delivered between 3 and 10 working days by UPS. A tracking number will be sent to you over email once your order has been shipped. Additional fees are required for overnight shipping.

Please follow the tracking number you received over email after your order was placed and shipped to locate your package. For any other information please reach out to UPS, and if needed contact us at customerservice@shirleyssimpleshlving.com so we can see what we could do to help.

Tracking numbers are sent from both our website and the shipping company as soon as the package has been picked up. Please get in touch with us at customerservice@shirleyssimpleshelving.com if you haven’t received your tracking number within 3 days of your purchase.

For any information on order cancellation please call us at (408) 988-8002 so we can better understand your problem and support you.

Due to the quality of our product and our customer service, we rarely have any item being returned to us. And yet, we want to honor your right as a consumer to return a wrong or damaged product.

If you've received a damaged or wrong item, please immediately contact us at customerservice@shirleyssimpleshelving.com. In your email address your problem and attach a photo of the damaged item so we can make it right for you.

Once your return is accepted by our customer service, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

A full refund less the shipping costs will be applied to your same purchase account once we receive the item back.

DO NOT discard the box or packing materials, as they will be needed to return the item.

For more details please check our return policy here.

No. Due to the size of the frame’s packaging, we are unable to offer gift wrapping.

Yes, click here to purchase your gift card.

To receive referral coupons and discounts during holiday seasons and special occasions please sign up for our newsletter. You can also find special sales at our ETSY shop.

We love having new affiliates join us to spread the words of our Shelfie frames. Please contact affiliates@shirleyssimpleshelving.com and a member of our team will connect with you on that.

What differentiates our Shelfie is the shape and the size of the frames, as you can see in this chart. The 6 and 8-inch frames are perfect for indoor display and smaller areas like balconies and small patios, the 12-inch frames are perfect for larger areas and commercial settings, such as outdoor gardens, retail nurseries, or flea market displays.

Make sure to take our Quiz to understand which Shelfie would be the best fit for you.

To better understand how to assemble and disassemble your frame make sure to check our youtube tutorial.

Yes. One huge benefit of the Shelfie frame design is the ability to break them down easily. It’s just as easy to break them down as it was to set them up. Just disassemble and store until needed.

Our steel frame Shelfies are made out of American Made Steel for durability and strength. They are welded into various frame sizes, ground down for smoothness, and then sent to the powder coater for premium color coating. After each Shelfie is personally inspected, we insert black plastic feet into the Shelfie legs to keep the metal off the ground or concrete.

Approximate weights for each frame:

Mini Easy - 2 lbs. each

Double Easy 6” - 8 lbs. each

Double Easy 12” - 13 lbs. each

Triple Easy 8” - 16 lbs. each

Triple Easy 12” - 21 lbs. each

High Five Easy 8” - 22 lbs. each

High Five Easy 12” - 33 lbs. each

Only a few tools are required to assemble your Shelfie, a hammer, and a screwdriver. We also provide screws along with your frames to further secure the shelves. It’s that simple!

Our frames are powder coated and color baked on by high-end painters. Unless they are hit with a hard object or dropped onto a hard surface, chipping them, they should last years, if not forever. We use the same exact Shelfies we built 9 years ago.

Yes. Our durable and sturdy frames are made to live through rain, summer, or winter periods.

Absolutely! Our frames are furniture quality, actually. You can DIY beautifully-designed boards to fit your home decor. We would love to see what creative ideas you’ve been having with your Shelfie. Feel free to tag us on Instagram with a picture of your Shelfie. @shirleyssimpleshelving

Yes. Our Shelfies are built in Santa Clara, CA. We are firm believers that using national higher quality components to manufacture our steel frames increases the safety and longevity of our products and guarantees the quality control of our steel frames.

Yes, Shirley’s Simple Shelving does accept custom orders.

Make sure to fill out this form to let us know what exactly you are looking for so we can discuss and understand your individual needs.

Keep in mind that customized orders will have an additional cost and a different time frame for delivery.

Yes, you can adjust the height of Double Easy, Triple Easy, and High Five Easy.

Adjustable feet are used to make Shelfies leveled on uneven surfaces They will also allow you to raise your Shelfie up to 2 inches from the ground.

If you are looking for more height you can also choose one of our leg extensions (6”, 12”, 18” or 24”).

You can find these add-ons accessories here.

Yes. Our Shelfie frames can be sized to fit your area from small spaces such as entries, balconies, and porches to large areas like gardens, driveways, or concert stages.

Simply decide on the length of the wood you need your display area to be and use all available board placements for maximum room.

You can find our frames in 8 different finishes, which include a variety of 7 powder-coated colors (almond, white, red, black, silver hammer, copper vein, clear coat*) and rustic metal**.

For custom color matching, please fill out our custom-made form. Additional fees will apply.

* Clear coat is a powder-coated finish that keeps the industrial look.

** Rustic metal is a bare no-finish metal that will weather/rust over time.

Special custom orders may take up to 2 weeks to be manufactured and shipped. Contact us at sales@shirleyssimpleshelving.com for a more specific estimate.

Simply fill out the custom-made form and we will reach out back to you with a final quote.

Simply measure the height you would like to have your shelf and plants to be and select the leg extension that matches that. You can choose one of our leg extensions (6”, 12”, 18”, or 24”) here.

Yes. Both our steel frame Shelfies and our leg extensions were made to insert standard casters.

It’s a perfect solution for easily moving your Shelfies into the sunshine or into the shade, or for easily rearranging your space. See our castors here.

The Shelfie frame has a set space to hold nominal dimensional wood, 2” (opening 1 1/2”) thick, for easy assembly. However, if you want to use another kind of material in place of a board, we do sell a space adjuster to make a nominal 1” (opening 3/4”) space usable. Anything thinner than 1” would not hold items of weight.

We highly suggest you take your new frames with you to your source of shelving to make sure everything fits together snugly.

Just give us a call or send us an email so we can help you decide what you need.

Unless you are buying a Mini Easy Shelfie, your frames will NOT come with wood boards. We suggest you take your frames with you to your favorite lumber shop to make sure you purchase the wood board that really fits your needs.

The first thing you need to do is to measure your space to understand what length of lumber you will need to get. Then, based on your needs and your decor style you can choose which lumber dimension would work best for you. Most of our customers choose to go with 2 x 6 lumber.

The wood length is mostly determined by the size of the space where you want to place your shelf. Some of our customers have used only a 2-foot length of wood to fit their Shelfies on a small deck of an apartment or condo. Others have used 12 or even 16 feet boards in big outdoor areas. Since our frames can be adjusted along the boards to give greater weight control you can put the frames in on each side to create more balance. You can also get a third frame for middle support.

Yes, you can always replace your current wood boards for longer or shorter boards, as long as they fit the 2” (opening 1 1/2”) slots.

The slots designed to fit in a board are to be used mandatorily since they are the ones guaranteeing the stability of your shelf. All of the other slots can be used or not used at your own preference.

Our main goal is to give our Shelfie customers the choice of wood type based on their gardening needs and visual preferences.

You can use natural, raw, highly textured wood or redwood for a rural garden. You can also have your board sanded, painted, or stained to match your garden and home style. We’d suggest that you do this when the plants are in containers that are also chosen for their design. You can also check with your local lumber shop what type of wood board would work best with the weather in your area.